Friday 1st May, 2015

American International Group, Inc. (AIG) officially opened a new Shared Services Centre (SSC) in Sofia, Bulgaria last week.

The centre will support AIG’s insurance operations in 17 countries across Europe with Claims, Policy Servicing, Accounts Receivable, and Travel Assistance services.

“This is a significant day for AIG, for our customers, and for our employees,” said Mr. Hancock, President and CEO AIG. “Opening this new centre in Sofia, which will play an important part in our European operations, affirms our strong commitment to Bulgaria. In addition, we also plan to continue expanding our commercial insurance activities here.”

AIG currently employs 350 people in Bulgaria, 98 percent of whom are university graduates, and all speak at least one other language. By the end of 2015, AIG plans to increase staff numbers in Bulgaria to approximately 500.

“This is an exciting time for all of us in Bulgaria,” said Venislav Iotov, General Manager of AIG for Bulgaria and Romania. “AIG’s investment creates excellent employment opportunities at one of the largest global insurers.”

The opening event was attended by many senior officials including representatives of the Bulgarian government, including Vladimir Tudjarov, Secretary-General, Ministry of Economy; Mr. Stamen Yanev, Executive Director of InvestBulgaria Agency; and Mrs. Ralitsa Agayn-Guri, Vice Chairman of the Financial Supervision Commission. Also present were Mr. Bruce Burton, Deputy Chief of Mission in the Embassy of the United States in Bulgaria, and Mr. Thomas Bruns, Commercial Counselor in the Embassy of the United States in Bulgaria.