Thursday 11th October, 2012

Oracle’s E-Business Suite implementated by the Department for Work and Pensions (DWP) has saved £230 million since 2006. The service which is managed by Fujitsu has also been sold to the Cabinet Office and Department for Education (DfE).

DWP had five core service lines when Oracle and Fujitsu began working with the department in 2005, and all at that time were running on separate systems for accounting , employee services, debt management , resolution of payments and purchase to pay. The E-Business Suite helped the DWP to reduce the amount of staff running the services from 4,500 to 1,300.

Debra Lilley, Oracle alliance director for Fujitsu in the UK, presented at the Oracle annual OpenWorld conference in San Francisco, where she outlined the benefits of the implementation.

As reported in PC Advisor, Lilley explained: "They have 121,000 end users on e-business suite. We believe it's about the third largest installation in the world. DWP has a real shared service. This isn't a shared service where it is in one organisation with different parts of that organisation working together, they actually sell this as a service to other government departments, and that has cut down their costs down as well."

She added: "Benefits come when you consolidate yourself, but the true benefits come when you can sell those services on to somebody else and you are actually sharing infrastructure, and also the people that are running that."